About Phytozenix Pvt. Ltd.

Harnessing the power of nature for a sustainable future.

Phytozenix Pvt. Ltd., established on August 9, 2024, is a pioneering agro-tech startup from Guwahati Assam. We specialize in herbal, natural, and eco-friendly products, promoting health and wellness through nature’s power. Our offerings include sustainably sourced and environmentally conscious items such as bamboo diffusers, antimicrobial oils, bamboo wireless chargers, bamboo lamps, bamboo brushes, and health supplements.

Our Team

Sohail Ameen Sahariah: Co-Founder & COO

Bhubnesh Kashyap: Co-Founder & CEO

Abhilash Borah: Co-Founder & CFO

Manirul Islam: Co-Founder & CTO

We are guided by esteemed advisors like Dr. Deboja Sarma (Associate Professor & Head, Department of Applied Biology, USTM) and Dr. Parimita Saikia (Assistant Professor, Department of Engineering & Technology, USTM). Based in Guwahati, Assam, Phytozenix is committed to delivering high-quality, affordable products that enhance well-being and promote sustainable living.

Terms & Conditions

Your use of the website and/or purchases are governed by the following Terms and Conditions:

The content of the website is subject to change without prior notice.

We exclude liability for inaccuracies or errors to the fullest extent permitted by law.

Your use of the information is at your own risk.

Unauthorized use of our content may lead to legal claims.

All disputes are subject to the laws of India.

Privacy Policy

At Phytozenix Pvt. Ltd., your privacy is a top priority. This policy explains how we collect, use, and protect your personal information.

Information We Collect:

Personal Data: Includes your name, contact details, and shipping address provided during purchase or registration.

Usage Data: Covers information on how you interact with our website, such as browsing behavior.

How We Use Your Information:

To process and deliver your orders efficiently.

To enhance the functionality of our website and improve customer experience.

To send you promotional updates, only with your consent.

Information Sharing:

We do not sell or share your personal information with third parties, except trusted partners like payment processors or courier services, essential to fulfilling your orders.

Data Security:

We take robust measures to safeguard your personal information and prevent unauthorized access or data breaches.

Your Rights:

You have the right to access and update your personal data.

You may request deletion of your data, subject to any legal obligations.

Cancellation & Refund Policy

We strive to provide a customer-friendly cancellation and refund policy:

Cancellations will only be considered if the request is made within 24 hours of placing the order.

Refunds/replacements for perishable items depend on product quality verification.

Report damaged or defective items within 24 hours of receipt.

Shipping & Delivery Policy

For international buyers, orders are shipped and delivered through registered international courier companies and/or International Speed Post only.

Domestic buyers will have their orders shipped through registered domestic courier companies and/or Speed Post.

Orders are typically shipped within 0-7 days or as per the delivery date agreed upon at the time of order confirmation.

Delivery timelines are subject to the norms and policies of courier companies or postal authorities. Phytozenix Pvt. Ltd. holds no liability for delays caused by these parties.

All orders will be delivered to the address provided by the buyer during the order placement.

Confirmation of delivery or service will be sent to your registered email ID as specified during registration.

For any issues or concerns in utilizing our services, please contact our helpdesk.

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